Hale Garage Doors & Gates

Schedule your garage door repair appointment Santa Clara

Book your garage door repair appointment today—our team offers same-day emergency service across Santa Clara and the Bay Area.”

Book your garage door or gate repair service in Santa Clara and Bay Area. Same-day emergency service, available 24/7.

Looking for fast and reliable garage door repair in Santa Clara or nearby cities? You’ve come to the right place. At Hale Garage Doors and Gates, we make it easy to book your garage door or gate service appointment online, whether it’s a broken spring, a malfunctioning opener, or general maintenance.

We proudly serve homeowners and businesses in Santa Clara, San Jose, Sunnyvale, Mountain View, Palo Alto, Fremont, Milpitas, and more. Our skilled technicians are trained to handle all types of garage door issues — big or small — and we offer same-day and 24/7 emergency services for your peace of mind.

Need help right away? Simply fill out the form below to schedule your appointment. We’ll confirm your booking quickly and match you with a technician who can get the job done efficiently and safely.

At Hale Garage Doors, we believe in quality work, honest pricing, and excellent customer care. With years of experience and 5-star reviews across the Bay Area, we’re the trusted choice for garage door repair in Santa Clara.

We also work with most major brands including LiftMaster, Chamberlain, Genie, and Craftsman, and carry parts and tools in our trucks to fix most issues on the spot.

Make your garage door repair appointment.

 

From noisy doors to complete breakdowns, we handle all types of garage door issues—rollers, tracks, cables, panels, and sensors. Quick diagnosis and dependable repairs every time.

We replace broken torsion and extension springs with high-quality, heavy-duty components to restore balance and ensure safe garage door operation.

 

 

Whether your opener is malfunctioning or you need a new one, we handle all major brands—LiftMaster, Chamberlain, Genie, and more. Fast setup, smart integration, and reliable function guaranteed.

 

Upgrade your home with a stylish and energy-efficient garage door. We install modern, insulated, and traditional styles to match your home and budget.

Extend the life of your garage door system with our preventative services. We inspect, lubricate, adjust, and fine-tune your door for smooth operation.

We provide expert gate repair for homes and businesses, including electric gates, sliding gates, and access control systems—restoring security and functionality fast.

Garage door stuck at night or during the holidays? We’re available 24/7 for urgent repairs—restoring safety and access to your home or business, day or night.

 

Frayed or snapped cables can be dangerous. We replace them safely and precisely, ensuring your door lifts evenly and operates reliably.

If your garage door has come off its tracks, don’t force it. We realign and secure it properly to prevent damage to other components.

Garage Door Repair Appointments

Installation and repair

What Services Can You Schedule?

When you book with us, you’re gaining access to a full range of garage door solutions, including:

  • Garage Door Installation – New door systems for homes and businesses

  • Spring Replacement – Torsion and extension spring repairs

  • Garage Door Opener Installation – Smart and traditional opener systems

  • Cable Replacement – Repair snapped or frayed lift cables

  • Off-Track Repair – Get your door safely back in alignment

  • Garage Door Maintenance – Preventive tune-ups and lubrication

  • Emergency Repairs – Same-day service for stuck or broken doors

 

We customize each appointment based on your issue, location, and time availability.

What to Expect After Scheduling

Once you schedule your garage door repair appointment, we’ll confirm the details via email or phone. On the day of service, our technician will:

  • Our technician will arrive on time, respecting your schedule and ensuring minimal disruption to your day.

  • A thorough assessment will be done to identify the root cause of the problem or to begin the planned installation or maintenance.

 

  • We’ll give you a clear, honest quote before any work begins—no hidden fees or surprises.

  • Our repairs and installations are done using high-quality equipment and parts to ensure long-term performance.

  • We treat your home with respect, cleaning up after the job and testing the door for smooth, quiet operation.

You get peace of mind knowing every job is backed by our workmanship guarantee.

📍 Areas We Serve

 

We proudly serve Santa Clara and nearby cities across the Bay Area and Central Coast, including:

 

San Jose, Sunnyvale, Cupertino, Campbell, Mountain View, Los Altos, Los Altos Hills, Saratoga, Los Gatos, Palo Alto, Milpitas, Morgan Hill, Gilroy, Fremont, Newark, Union City, Menlo Park, East Palo Alto, Redwood City, San Carlos, Belmont, Foster City, Hayward, San Leandro, San Lorenzo, Dublin, Pleasanton, Livermore, San Ramon, Walnut Creek, Concord, Lafayette, Berkeley, Oakland, Emeryville, Albany, Richmond, Vallejo, American Canyon, Napa, Sonoma, Tracy, Watsonville, Santa Cruz, Aptos, Capitola, Salinas, Seaside, Marina, Pacific Grove, Monterey, Half Moon Bay, Boulder Creek, Scotts Valley, and all other surrounding areas within 60 miles of Santa Clara, CA.

FREQUENTLY ASKED QUESTIONS

Common Questions about Garage repairs

To determine the specifications for extension springs, it's crucial to gather information on the spring's length, the intended weight it should bear, and its outer diameter.

Residential garage doors commonly come in seven or eight feet height variations. Seven-foot doors typically utilize a 25-inch spring, while eight-foot doors require a 27-inch spring. However, to avoid inaccuracies resulting from guesswork, it's essential to measure the mentioned components accurately.

Measuring Extension Spring Length:

If you lack a loose spring for measurement, follow these steps to measure the extension spring in use. Start with your garage door closed. Disconnect the garage door motor unit from the power source and release the door by pulling the brightly-colored release cord hanging towards the front. Lift the door manually, ensuring it's well-supported. If one spring is broken, lift from the broken side; otherwise, lift from the middle.

Once the door is open, secure it with a vice grip beneath the wheel track to prevent closure. Climb a ladder and measure the overall and body length of the spring using a tape measure.

Determining Weight

Weigh your garage door using a regular mechanical bathroom scale. Position the scale in front of the closed door, ensuring it's disconnected from the opener. Lift the door slightly, slide the scale underneath, lower the door slowly, and record the weight.

Measuring Wire Diameter

For accurate measurements, use a micrometer to measure the wire diameter in two different spots and calculate the average. This ensures precision in selecting the correct spring.

Outer Diameter Measurement

When measuring the outside diameter, target the middle of the spring whenever possible, as end coils tend to have larger dimensions. This practice enhances the accuracy of your readings, preventing errors in spring selection.

Ensuring the smooth operation of your garage door involves lubricating all its movable components, including the door track, every six months.

Select an all-weather lubricant to account for temperature variations, particularly in colder climates. Low temperatures can cause lubricants to thicken, impeding the door's opening and closing mechanisms. It's crucial to pay attention to the door's springs during cold weather, as they tend to become brittle in low temperatures. Brittle springs are more prone to breakage or snapping, presenting potential hazards and resulting in costly repairs.

A properly installed average garage door spring is expected to endure approximately 10,000 cycles of opening and closing.

For those who access their garage once a day, this implies that a broken garage door spring may occur roughly 14 years after the initial installation. If the garage is utilized twice daily, the lifespan decreases to 7 years. However, if the garage sees frequent use, such as children using it regularly, a spouse running multiple errands involving the garage, or frequent movement of storage items, the expected lifespan diminishes rapidly.

To extend the longevity of your garage door spring, consider investing in extended lifespan torsion springs. Although they come at a higher cost, these springs have the potential to last approximately four times longer, providing a more durable and cost-effective solution.

The majority of garage door springs typically start experiencing issues within approximately 10,000 cycles, regardless of their initial quality. If you employ your garage door frequently, especially as a primary entrance and operate it multiple times daily, the wear and tear on the springs may accelerate. Although wear and tear are inevitable aspects of usage, there are fortunately methods to prolong the lifespan of your garage door.

Regular maintenance of your garage door springs is essential to ensure the optimal performance of the largest entry point to your home for an extended period. Similar to water heaters or refrigerators, garage doors often slip from our attention until an issue arises. Scheduling annual maintenance for your garage door is crucial to guarantee that all components function seamlessly, maximizing the door's longevity.

The garage door spring plays a vital role in counteracting gravity's pull, making the door light enough for smooth operation by the garage door opener. With well-maintained springs, your garage door will swiftly, quietly, and effortlessly ascend. Unfortunately, many homeowners overlook lubricating the door's springs or providing any maintenance until a breakdown occurs, often letting years pass without attention.

If you observe that the garage door remains at the halfway position without requiring additional assistance, the tension is appropriately set. Conversely, if the door descends, the tension is insufficient. Conversely, if the door progresses beyond the halfway point without any additional assistance, it indicates that the tension is excessively tight.

Initially, to someone unfamiliar with garage door repairs, the question may appear peculiar. The notion of having two springs of different sizes might seem like a problematic idea, even a potential disaster. However, as with many engineering considerations, the suitability of this setup depends on factors such as the garage door's age, type, and, most importantly, its design.

To grasp the significance of having garage door springs of the same size, it is essential to comprehend the role these springs play in the elevation and descent of the door. A clear understanding of the functions performed by these springs is necessary before making any decisions in either direction.

For optimal results, it's recommended to use either a 40-weight, non-detergent oil readily available at auto parts stores or a blend of wheel-bearing grease and 10W30. The effectiveness of these substances in lubricating garage doors lies in their thicker consistency, ensuring that they adhere to the intended surfaces. Unlike WD-40, which is too thin and tends not to stay in place, these alternatives provide lasting lubrication. The thicker consistency means less frequent applications, preventing the need for constant reapplication that can become both bothersome and lead to neglecting the task altogether.

White lithium grease stands out as another popular petroleum-based lubricant for garage doors. This heavy-duty lubricant is well-suited for application on metal components, showcasing excellent lubricating properties.

One of its notable features is its resilience in the face of extreme temperatures, making it particularly advantageous in regions with significant temperature fluctuations. The application is straightforward, ensuring ease of use, and it delivers prolonged lubrication, rendering it a commendable option for garage door maintenance.

We strongly advise seeking professional assistance unless you are entirely comfortable with the process, as it is safer and more convenient.

If you decide to undertake the replacement of torsion springs yourself, you'll require a winding bar. This tool facilitates the twisting and untwisting of the springs to adjust the torsion level. Each torsion spring has a winding cone at its end, where the winding bar fits, allowing you to twist the entire spring. To release the springs gradually, you must turn the bar slowly while pressing the spring against the door.

When replacing torsion springs, it's crucial to have the door closed. Typically, there are only two torsion springs on a door, and if one is already broken, you're halfway through the process. After unwinding and removing the old springs from the door, you'll need to wind up the new springs and install them in place on the door. For more detailed instructions, consulting a video tutorial on precisely screwing and unscrewing the springs from the door can be immensely helpful.

When a garage door spring malfunctions, it has the potential to strand your car inside the garage, leading to missed work, appointments, or even the inconvenience of being locked out of your home. Transitioning to high-cycle garage door springs can extend the lifespan by twofold or even quadruple it. This not only enhances the longevity of your garage door springs but also reduces the need for frequent repairs and replacements.

These high-cycle springs are particularly advantageous for homeowners who regularly use their garage doors, have experienced frequent spring replacements, or intend to reside in their current home for an extended period. Making this switch provides a practical solution to avoid disruptions and ensure the sustained functionality of your garage door.

Using a garage door with only one spring supporting it is no longer considered safe. When faced with the scenario of a broken garage door spring, the temptation to save money and time by replacing only the damaged spring may arise. However, for the safety of your garage door and to prevent further complications, it's crucial to replace both springs immediately after one breaks.

Opting to replace only the broken spring can have adverse effects, potentially causing additional strain on the unaffected spring and resulting in premature failure. It's essential to consistently replace both springs, irrespective of which one breaks initially, to maintain balanced functionality.

A broken spring that is not promptly repaired or replaced poses challenges, as the garage door now experiences heightened pressure on one side. If only the broken spring is addressed without addressing both, the imbalance created by extra pressure on one side can compromise the overall integrity of your garage door.

The best lubricant for garage door springs and hinges is typically a silicone-based or white lithium grease lubricant. These options offer excellent lubrication properties and are designed to withstand varying temperatures. They help reduce friction, ensure smooth operation, and contribute to the overall longevity of the garage door components. It's essential to choose a lubricant specifically formulated for garage doors, as general-purpose lubricants like WD-40 may not provide sufficient long-term lubrication.

WHITE LITHIUM LUBRICANT

White lithium grease stands out as another popular petroleum-based lubricant for garage doors. This heavy-duty lubricant is well-suited for application on metal components, showcasing excellent lubricating properties.

One of its notable features is its resilience in the face of extreme temperatures, making it particularly advantageous in regions with significant temperature fluctuations. The application is straightforward, ensuring ease of use, and it delivers prolonged lubrication, rendering it a commendable option for garage door maintenance.

White lithium grease distinguishes itself as one of the top-performing lubricants, offering long-lasting effects without the need for frequent cleaning and re-lubrication. It has the potential to endure in your garage door parts for an extended period, often reaching 3-4 years before requiring attention.

Apply a lubricant to the garage door springs, ensuring proper coverage, but be cautious not to over apply to the extent of causing excess lubricant to drip out.