Hale Garage Doors & Gates
Garage Door Repair in Los Gatos
Garage Door Repair in Los Gatos
If your Los Gatos, CA, home or business needs garage door repair, call Hale Garage Doors and Gates (650) 523 5211 for expert service.
Installation and repair
Hale Garages installation
services in Los Gatos
Most homeowners rarely give their garage doors a second thought — yet they play a crucial role in both security and curb appeal.
A reliable garage door helps protect your valuable belongings, such as vehicles and tools, and acts as a barrier against pests and intruders. It also enhances the overall appearance and value of your home.
These are just a few reasons why timely garage door repair is essential for your Sunnyvale home or business.
At Hale Garage Door and Gates, we’re proud to serve the Sunnyvale community with expert garage door repair services. With decades of experience, our licensed and insured contractors are equipped to handle even the most complex garage door issues efficiently and professionally.
No matter the problem, you can count on Hale Garage Door and Gates to restore your garage door’s performance and your peace of mind.
Common Garage Door Issues
Garage doors are used daily, and over time, wear and tear can lead to a variety of problems. Here are some of the most common issues homeowners in Los Gatos, CA, often face:
We understand the importance of well-functioning garage door springs for the smooth operation of your garage door. Garage door springs play a crucial role in balancing the weight of the door and ensuring it opens and closes safely and efficiently. Over time, due to wear and tear, springs can weaken or break, requiring professional replacement.
What Is Garage Door Spring Replacement?
Garage door spring replacement is a vital maintenance service designed to restore the functionality and safety of your garage door. It involves the removal of worn-out or damaged springs and the installation of new, high-quality springs to ensure the door operates as it should.
Why Spring Replacement is Necessary:
Safety: Worn-out or broken springs can be dangerous, as they may fail unexpectedly, causing the door to drop suddenly. This poses a significant risk to your family, pets, and property.
Door Balance: Springs are responsible for balancing the weight of the garage door, making it easy to open and close. When they wear out, the door can become heavy and difficult to manage manually.
Efficiency: Faulty springs can lead to an inefficient garage door system, causing it to work harder and potentially damaging other components. Spring replacement restores the door’s efficiency.
Over time, garage door openers can wear out or become outdated, necessitating a professional replacement. Here’s an overview of our garage door opener replacement service:
What Is Garage Door Opener Replacement?
Garage door opener replacement is a service designed to replace your existing garage door opener with a newer, more efficient, and technologically advanced model. This upgrade enhances the overall functionality and reliability of your garage door system.
Why Opener Replacement May Be Necessary:
Outdated Technology: Older garage door openers may lack modern safety features and smart technology, potentially leaving your home less secure.
Malfunctions: Frequent breakdowns or erratic behavior of the opener can be signs that it’s time for a replacement.
Noise and Vibration: Older openers tend to be noisier and may transmit more vibrations, leading to a less peaceful living environment.
Security Concerns: If your current opener lacks advanced security features, replacing it with a newer model can enhance the protection of your home.
When your garage door comes off its tracks, it can pose a serious hazard and disrupt your daily routine. Our off-track repair service is designed to swiftly and expertly address this issue, ensuring your garage door is back on track and functioning properly.
What Is Off-Track Repair Service?
Off-track repair service is a specialized solution for correcting a garage door that has derailed from its designated track system. This can happen due to a variety of reasons, including accidents, obstructions, worn components, or misalignment. When your garage door is off its tracks, it becomes difficult to open and close, and it poses safety risks.
Why Off-Track Repair May Be Necessary:
Safety Concerns: An off-track garage door can pose a significant safety hazard. It might not stay in place when open, potentially falling unexpectedly and causing injuries or damage.
Door Misalignment: Misalignment can lead to uneven weight distribution and strain on the garage door system, potentially causing further damage.
Operational Issues: Off-track doors are challenging to operate, and attempting to force them back on track can worsen the problem or lead to additional damage.
Our cable repair service is dedicated to addressing issues with damaged or malfunctioning cables, ensuring that your garage door operates smoothly, reliably, and, most importantly, safely.
What Is Cable Repair Service?
Cable repair service is a specialized solution designed to rectify issues with the cables that are an integral part of your garage door system. These cables work in conjunction with the springs to control the door’s movement. When they become worn, damaged, or misaligned, it can lead to problems such as door imbalance or failure to open and close correctly.
Why Cable Repair May Be Necessary:
Safety Concerns: Damaged cables can pose a significant safety hazard. They may snap or become entangled, causing the garage door to drop unexpectedly.
Door Balance: Properly functioning cables are essential for maintaining the balance of the garage door, preventing uneven weight distribution that can strain the system.
Efficient Operation: Well-maintained cables are crucial for the efficient operation of your garage door, ensuring it opens and closes smoothly without unnecessary stress on the system.
Our comprehensive garage door maintenance service encompasses various crucial aspects, including sensor adjustment, lubrication, and limit adjustment, to guarantee the safety and smooth operation of your garage door.
What Is Garage Door Maintenance?
Garage door maintenance is a proactive and systematic approach to keeping your garage door in top condition. It involves a series of inspections, adjustments, and lubrication to ensure that all components are functioning correctly and safely. Regular maintenance helps prevent unexpected breakdowns and costly repairs in the future.
Sensor Adjustment:
- Safety Sensors: Garage doors are equipped with safety sensors that detect obstructions in the door’s path and prevent it from closing on objects or people. During maintenance, our technicians inspect and adjust these sensors to ensure they are correctly aligned and functioning. This step is crucial for your family’s safety and to prevent accidents.
Lubrication:
- Moving Parts: Proper lubrication of moving components is essential to reduce friction and wear. During maintenance, we apply high-quality lubricants to areas like rollers, hinges, and springs. This minimizes noise, extends the lifespan of these parts, and ensures the smooth operation of your garage door.
Limit Adjustment:
- Limit Switches: Limit switches dictate how far the garage door opens and closes. These switches need to be correctly adjusted to prevent the door from over-traveling in either direction. Our technicians inspect and, if necessary, adjust the limit switches to ensure your door’s safe and efficient operation.
Our Comprehensive Maintenance Process:
Visual Inspection: Our technicians start with a visual inspection of all components, looking for signs of wear, damage, or misalignment.
Sensor Alignment: We adjust the safety sensors to ensure they are properly aligned and respond accurately to obstructions.
Lubrication: Moving parts are lubricated to minimize friction and reduce wear and tear.
Hardware Tightening: Loose bolts, nuts, and screws are tightened to ensure the door’s structural integrity.
Limit Adjustment: Limit switches are adjusted to set the proper open and close positions, preventing any over-travel.
Balance Check: We assess the balance of the door, ensuring it is evenly weighted and not straining the garage door opener.
Force Testing: We perform a force test to ensure the garage door’s safety features are working correctly.
Detailed Report: After completing the maintenance, we provide you with a detailed report of the service, including any recommendations for further repairs or adjustments if needed.

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Installation and repair
Emergency Garage Door Repair in Los Gatos
We understand how disruptive a malfunctioning garage door can be to your daily routine. That’s why Hale Garage Door and Gates proudly offers prompt emergency garage door repair services for homeowners and businesses in Los Gatos, CA.
Your safety and convenience are our top priorities. Our technicians are trained to deliver not only expert repairs but also exceptional customer service. We treat every client like family—responding quickly, communicating clearly, and resolving issues with care and efficiency.
When you need urgent garage door repairs, you can count on us to be there.
Our Garage Door Service in Los Gatos, California
We’re not just another garage door repair company — at Hale Garage Door and Gates, our exceptional customer service sets us apart from the rest.
One key benefit of choosing our services is the assurance that comes with professional accountability. When homeowners attempt DIY repairs, any mistake can lead to costly damage — and you’re the one responsible. But when you work with us, we take on the risk. Our licensed and insured team handles every repair with care and precision, and if something goes wrong (which is rare), we make it right — no stress, no added expense for you.
Our technicians are among the best in California, and we take pride in delivering reliable, top-quality garage door repairs to homeowners and businesses across Los Gatos, CA. We emphasize punctuality, professionalism, and clear communication — so you always know what to expect.
You’ll also find our pricing to be honest and fair. We provide upfront quotes and work with you to find solutions that suit your needs and budget — no hidden fees, just dependable service.
Our Proven Garage Door Repair Process
Getting started is simple. Just call our Los Gatos, CA office, and one of our friendly team members will listen carefully to your concerns. From there, we’ll schedule a visit at a time that works best for you.
When our technician arrives, they’ll perform a detailed inspection, diagnose the issue, and walk you through a clear plan for repair. Most repairs are completed in just a few hours, depending on the complexity of the problem.
Before we leave, we ensure everything is working perfectly and that you’re completely satisfied with the results. And our commitment doesn’t end there — we’ll follow up with you in a few weeks to make sure your garage door is still functioning smoothly.
FREQUENTLY ASKED QUESTIONS
Garage Repair in Los Gatos FAQs
What to know about garage door springs?
Garage doors incorporate springs to maintain a proper balance of the door's weight, guaranteeing a steady and seamless operation. These springs contribute to improved functionality by preventing any shaking or instability. When compared to extension springs, torsion springs exhibit superior durability and a longer lifespan.
Certain garage doors are equipped with multiple torsion springs, and the quantity is primarily determined by the door's weight and the total number of doors in use. The greater the number of doors you have, the more springs are required to uphold stability in your garage doors.
How do I know what size spring to get for my garage door?
To determine the specifications for extension springs, it's crucial to gather information on the spring's length, the intended weight it should bear, and its outer diameter.
Residential garage doors commonly come in seven or eight feet height variations. Seven-foot doors typically utilize a 25-inch spring, while eight-foot doors require a 27-inch spring. However, to avoid inaccuracies resulting from guesswork, it's essential to measure the mentioned components accurately.
Measuring Extension Spring Length:
If you lack a loose spring for measurement, follow these steps to measure the extension spring in use. Start with your garage door closed. Disconnect the garage door motor unit from the power source and release the door by pulling the brightly-colored release cord hanging towards the front. Lift the door manually, ensuring it's well-supported. If one spring is broken, lift from the broken side; otherwise, lift from the middle.
Once the door is open, secure it with a vice grip beneath the wheel track to prevent closure. Climb a ladder and measure the overall and body length of the spring using a tape measure.
Determining Weight
Weigh your garage door using a regular mechanical bathroom scale. Position the scale in front of the closed door, ensuring it's disconnected from the opener. Lift the door slightly, slide the scale underneath, lower the door slowly, and record the weight.
Measuring Wire Diameter
For accurate measurements, use a micrometer to measure the wire diameter in two different spots and calculate the average. This ensures precision in selecting the correct spring.
Outer Diameter Measurement
When measuring the outside diameter, target the middle of the spring whenever possible, as end coils tend to have larger dimensions. This practice enhances the accuracy of your readings, preventing errors in spring selection.
How often do you need to lubricate garage door springs?
Ensuring the smooth operation of your garage door involves lubricating all its movable components, including the door track, every six months.
Select an all-weather lubricant to account for temperature variations, particularly in colder climates. Low temperatures can cause lubricants to thicken, impeding the door's opening and closing mechanisms. It's crucial to pay attention to the door's springs during cold weather, as they tend to become brittle in low temperatures. Brittle springs are more prone to breakage or snapping, presenting potential hazards and resulting in costly repairs.
What is the average life of a garage door spring?
A properly installed average garage door spring is expected to endure approximately 10,000 cycles of opening and closing.
For those who access their garage once a day, this implies that a broken garage door spring may occur roughly 14 years after the initial installation. If the garage is utilized twice daily, the lifespan decreases to 7 years. However, if the garage sees frequent use, such as children using it regularly, a spouse running multiple errands involving the garage, or frequent movement of storage items, the expected lifespan diminishes rapidly.
To extend the longevity of your garage door spring, consider investing in extended lifespan torsion springs. Although they come at a higher cost, these springs have the potential to last approximately four times longer, providing a more durable and cost-effective solution.
Is it common for garage door springs to break?
The majority of garage door springs typically start experiencing issues within approximately 10,000 cycles, regardless of their initial quality. If you employ your garage door frequently, especially as a primary entrance and operate it multiple times daily, the wear and tear on the springs may accelerate. Although wear and tear are inevitable aspects of usage, there are fortunately methods to prolong the lifespan of your garage door.
Do garage door springs need maintenance?
Regular maintenance of your garage door springs is essential to ensure the optimal performance of the largest entry point to your home for an extended period. Similar to water heaters or refrigerators, garage doors often slip from our attention until an issue arises. Scheduling annual maintenance for your garage door is crucial to guarantee that all components function seamlessly, maximizing the door's longevity.
The garage door spring plays a vital role in counteracting gravity's pull, making the door light enough for smooth operation by the garage door opener. With well-maintained springs, your garage door will swiftly, quietly, and effortlessly ascend. Unfortunately, many homeowners overlook lubricating the door's springs or providing any maintenance until a breakdown occurs, often letting years pass without attention.
How do I know if my garage door spring is tight enough?
If you observe that the garage door remains at the halfway position without requiring additional assistance, the tension is appropriately set. Conversely, if the door descends, the tension is insufficient. Conversely, if the door progresses beyond the halfway point without any additional assistance, it indicates that the tension is excessively tight.
Should both garage door springs be the same size?
Initially, to someone unfamiliar with garage door repairs, the question may appear peculiar. The notion of having two springs of different sizes might seem like a problematic idea, even a potential disaster. However, as with many engineering considerations, the suitability of this setup depends on factors such as the garage door's age, type, and, most importantly, its design.
To grasp the significance of having garage door springs of the same size, it is essential to comprehend the role these springs play in the elevation and descent of the door. A clear understanding of the functions performed by these springs is necessary before making any decisions in either direction.
Can I spray WD-40 on my garage door springs?
For optimal results, it's recommended to use either a 40-weight, non-detergent oil readily available at auto parts stores or a blend of wheel-bearing grease and 10W30. The effectiveness of these substances in lubricating garage doors lies in their thicker consistency, ensuring that they adhere to the intended surfaces. Unlike WD-40, which is too thin and tends not to stay in place, these alternatives provide lasting lubrication. The thicker consistency means less frequent applications, preventing the need for constant reapplication that can become both bothersome and lead to neglecting the task altogether.
What is the best lubrication for garage door springs?
White lithium grease stands out as another popular petroleum-based lubricant for garage doors. This heavy-duty lubricant is well-suited for application on metal components, showcasing excellent lubricating properties.
One of its notable features is its resilience in the face of extreme temperatures, making it particularly advantageous in regions with significant temperature fluctuations. The application is straightforward, ensuring ease of use, and it delivers prolonged lubrication, rendering it a commendable option for garage door maintenance.
Can I replace my own garage door spring?
We strongly advise seeking professional assistance unless you are entirely comfortable with the process, as it is safer and more convenient.
If you decide to undertake the replacement of torsion springs yourself, you'll require a winding bar. This tool facilitates the twisting and untwisting of the springs to adjust the torsion level. Each torsion spring has a winding cone at its end, where the winding bar fits, allowing you to twist the entire spring. To release the springs gradually, you must turn the bar slowly while pressing the spring against the door.
When replacing torsion springs, it's crucial to have the door closed. Typically, there are only two torsion springs on a door, and if one is already broken, you're halfway through the process. After unwinding and removing the old springs from the door, you'll need to wind up the new springs and install them in place on the door. For more detailed instructions, consulting a video tutorial on precisely screwing and unscrewing the springs from the door can be immensely helpful.
Are high cycle garage door springs worth it?
When a garage door spring malfunctions, it has the potential to strand your car inside the garage, leading to missed work, appointments, or even the inconvenience of being locked out of your home. Transitioning to high-cycle garage door springs can extend the lifespan by twofold or even quadruple it. This not only enhances the longevity of your garage door springs but also reduces the need for frequent repairs and replacements.
These high-cycle springs are particularly advantageous for homeowners who regularly use their garage doors, have experienced frequent spring replacements, or intend to reside in their current home for an extended period. Making this switch provides a practical solution to avoid disruptions and ensure the sustained functionality of your garage door.
Should I replace both garage door springs at the same time?
Using a garage door with only one spring supporting it is no longer considered safe. When faced with the scenario of a broken garage door spring, the temptation to save money and time by replacing only the damaged spring may arise. However, for the safety of your garage door and to prevent further complications, it's crucial to replace both springs immediately after one breaks.
Opting to replace only the broken spring can have adverse effects, potentially causing additional strain on the unaffected spring and resulting in premature failure. It's essential to consistently replace both springs, irrespective of which one breaks initially, to maintain balanced functionality.
A broken spring that is not promptly repaired or replaced poses challenges, as the garage door now experiences heightened pressure on one side. If only the broken spring is addressed without addressing both, the imbalance created by extra pressure on one side can compromise the overall integrity of your garage door.
What is the best lubricant for garage door springs and hinges?
The best lubricant for garage door springs and hinges is typically a silicone-based or white lithium grease lubricant. These options offer excellent lubrication properties and are designed to withstand varying temperatures. They help reduce friction, ensure smooth operation, and contribute to the overall longevity of the garage door components. It's essential to choose a lubricant specifically formulated for garage doors, as general-purpose lubricants like WD-40 may not provide sufficient long-term lubrication.
What is the best spray for garage door springs?
WHITE LITHIUM LUBRICANT
White lithium grease stands out as another popular petroleum-based lubricant for garage doors. This heavy-duty lubricant is well-suited for application on metal components, showcasing excellent lubricating properties.
One of its notable features is its resilience in the face of extreme temperatures, making it particularly advantageous in regions with significant temperature fluctuations. The application is straightforward, ensuring ease of use, and it delivers prolonged lubrication, rendering it a commendable option for garage door maintenance.
White lithium grease distinguishes itself as one of the top-performing lubricants, offering long-lasting effects without the need for frequent cleaning and re-lubrication. It has the potential to endure in your garage door parts for an extended period, often reaching 3-4 years before requiring attention.
Should you spray lubricant on garage door springs?
Apply a lubricant to the garage door springs, ensuring proper coverage, but be cautious not to over apply to the extent of causing excess lubricant to drip out.
EXCELLENT Based on 51 reviews Nike Hatzfield2025-02-21Trustindex verifies that the original source of the review is Google. Our garage door spring broke yesterday. Called Miguel in the morning. He came the same day, looked at the broken spring and suggested replacing both springs and the drums. He had all the parts in the truck, so we went ahead and replaced everything as recommended. Miguels was prompt, professional and courteous. Srivatsan Desikan2025-01-07Trustindex verifies that the original source of the review is Google. Miguel replaced the springs on my jumbo sized garage door 2 years ago and periodically maintains it. He is excellent with his work, available on quick notice, reasonably priced and does not cheat you or prod you into buying stuff you do not need. I have recommended him to a lot of my friends Pamela Rodríguez2024-10-16Trustindex verifies that the original source of the review is Google. Excelente servicio, amables y profesionales. Busqué varias opciones y definitivamente la mejor opción son ellos. nohora trujillo2024-10-16Trustindex verifies that the original source of the review is Google. Excelente servicio, amabilidad y proactividad 100%recomendado Juan Pablo Matiz2024-10-16Trustindex verifies that the original source of the review is Google. Best service ever! Andrson Ninco Mendez2024-10-16Trustindex verifies that the original source of the review is Google. Su trabajo impecable Bhushan Chaudhari2024-10-02Trustindex verifies that the original source of the review is Google. Professional and expert
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